Terms and Conditions for MK Industrial & Office Solutions
These Terms and Conditions (“Terms”) govern the use of the website, products, and services provided by MK Industrial & Office Solutions (“we,” “our,” or “us”). By accessing or using our website, purchasing our products, or using any of our services, you (“you,” “your,” or “Customer”) agree to comply with and be bound by these Terms. Please read these Terms carefully before making a purchase or using our services.
1. General
1.1 Acceptance of Terms
By using our website, purchasing products, or engaging with any of our services, you acknowledge and accept these Terms. If you do not agree to these Terms, you should not use our website or purchase products from us.
1.2 Changes to Terms
We reserve the right to modify, update, or revise these Terms at any time. Any changes will be posted on this page with the updated “Effective Date.” It is your responsibility to review these Terms periodically for any updates. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
2. Products and Services
2.1 Product Descriptions
We make every effort to accurately display the products available on our website. However, we do not guarantee that product descriptions, pricing, or images are always accurate, complete, or error-free. In the event of an error, we reserve the right to cancel or modify an order, including after you have received an order confirmation.
2.2 Product Availability
All products are subject to availability. We reserve the right to limit the quantity of products sold and to discontinue any product at any time without prior notice.
2.3 Customization
We offer customized office chairs and seating solutions based on customer specifications. Custom orders may not be refundable unless defective. Specific terms for customized orders will be provided at the time of purchase.
3. Orders and Payment
3.1 Order Placement
By placing an order through our website or through our customer service team, you make an offer to purchase the product(s) specified in your order. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order for any reason, including availability or suspected fraud.
3.2 Payment
Payments for products are due at the time of purchase. We accept various forms of payment, including credit cards, debit cards, and other payment methods as indicated on our website. You agree to provide accurate payment information and authorize us to charge the applicable payment method for the total amount of your order, including taxes, shipping, and handling charges.
3.3 Pricing
Pricing for products is set forth on the website and is subject to change without notice. All prices are listed in [insert currency]. Applicable taxes, shipping fees, and other charges will be added to the total price at checkout.
3.4 Order Confirmation
Once your order is placed, you will receive an order confirmation email. This does not constitute acceptance of your order, and we reserve the right to cancel or modify your order after confirmation if necessary.
4. Shipping and Delivery
4.1 Shipping Methods and Costs
We offer various shipping options, which will be specified at checkout. Shipping fees are calculated based on the delivery location, product weight, and selected shipping method. You are responsible for ensuring the correct shipping address is provided at the time of order.
4.2 Delivery Times
Estimated delivery times are provided at checkout and are based on the shipping method and location. While we strive to meet these estimates, actual delivery times may vary due to factors beyond our control, including delays in shipping carriers.
4.3 Risk of Loss
Once the product is delivered to the carrier, the risk of loss or damage to the product passes to you. If the product is damaged during transit, you must contact us immediately to report the issue.
5. Returns and Refunds
5.1 Return Policy
We accept returns for products that are defective or damaged upon arrival. Returns must be requested within [3] days of receiving the product. Customized products are not eligible for return unless they are defective.
5.2 Return Process
To initiate a return, please contact our customer service team at [9606623867]. We will provide you with instructions for returning the product. Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
5.3 Refunds
Once we receive the returned item, we will inspect it and issue a refund to your original payment method, minus any applicable restocking fees or shipping charges. Refunds for defective products will be processed promptly.
5.4 Exchanges
There will no exchange in models or the product as it will create loss in business transactions.
6. Intellectual Property
6.1 Ownership of Content
All content on our website, including text, images, logos, product descriptions, and graphics, is owned by or licensed to MK Industrial & Office Solutions and is protected by copyright and trademark laws. You may not use any of our content without prior written consent.
6.2 Trademarks
The MK Industrial & Office Solutions name and logo, as well as other trademarks, service marks, and trade names used on the website, are trademarks or registered trademarks of MK Industrial & Office Solutions. You may not use these marks without our written permission.
7. Limitation of Liability
7.1 Warranty
Our products are provided “Only on manufacturing defects since our quality meets the premium standards we provide exclusive five years from the date of invoice”
7.2 Limitation of Liability
To the fullest extent permitted by applicable law, MK Industrial & Office Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, arising from your use of our website, products, or services.
8. Indemnification
You agree to indemnify, defend, and hold harmless MK Industrial & Office Solutions, its officers, directors, employees, agents, and affiliates from any claims, losses, liabilities, damages, and expenses (including legal fees) arising out of your use of the website, violation of these Terms, or any violation of applicable laws.
9. Governing Law
These Terms and your use of the website shall be governed by and construed in accordance with the laws of [Insert State or Country]. Any disputes arising out of or relating to these Terms shall be resolved exclusively in the courts located in [Insert Jurisdiction].
10. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will remain in full force and effect.
11. Contact Information
If you have any questions regarding these Terms and Conditions or your experience with MK Industrial & Office Solutions, please contact us at:
MK Industrial & Office Solutions
Email: [info@mkofficesolutions.in]
Phone: [+919606623867]
Address: [Royal Space, No 154/20,3rd Floor, 438, 5th Main Rd, HSR Layout, Bengaluru, Karnataka 560102]
By using our website or purchasing products from us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.